Service & Maintenance Contract

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When Critical Systems Fail, the Cost Goes Far Beyond the Repair Bill

Unplanned downtime, emergency callout fees, compliance failures and reputational damage, the consequences of poorly maintained HVAC and chiller systems can be severe. For facilities teams managing critical environments, reactive maintenance isn't a strategy, it's a liability.

Cooltherm's Service & Maintenance contracts are built to prevent that. As true chiller and air conditioning specialists, we design every contract around your specific equipment, your site requirements and your risk profile, so your systems stay operational, your compliance stays intact and your team stays in control.

Whether you're protecting a hospital, a data centre, a manufacturing facility or a commercial estate, Cooltherm provides the expertise, the coverage and the responsiveness that generalist contractors simply can't match.

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True Chiller Specialists

Air conditioning service and maintenance carried out by trained professionals.

We offer comprehensive service and maintenance for all types of chillers and air conditioning systems.

This includes 24/7 call-out on systems serving critical infrastructure, such as data centres, hospitals, financial services and defence establishments.

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Life Cycle and Maintenance

Cooltherm are here to support your business throughout the life cycle of the equipment.

Our Service & Maintenance cover is designed to sustain peak operational performance of your equipment with optimisation a key aspect of our service process.

And with your requirements changing over time you can be assured that Cooltherm will be by your side, deploying our expert engineers to keep you safe in the knowledge that your equipment is up to the task.

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Spares and Consumables

Equipment will inevitably require spare parts and remedial work. Good practice is to keep a stock of consumables at your premises should a quick replacement be needed.

Cooltherm’s spares division holds an extensive UK stock of parts and consumables to support our products in the field.

All engineers are factory trained and all work is fully warranted and guaranteed against defects.

Head to our Spare Parts page to place an enquiry.

Our Sectors

Cooltherm has built its reputation maintaining critical systems in sectors where failure simply isn't an option. Whether you're in one of our core markets or outside of them entirely, our engineers are equipped to service and maintain a wide range of HVAC and chiller equipment. If your kit needs looking after, we can help.

Healthcare & Hospitals

Healthcare & Hospitals

Critical cooling can't wait. We provide 24/7 maintenance cover for hospitals, clinics and healthcare facilities where system failure is never an option. Our engineers understand the compliance demands and access protocols that come with working in live clinical environments.

Education

Education

Universities, schools and research facilities have complex requirements and tight budgets. Our tailored contracts give education sector clients reliable cover, full F-Gas compliance and scheduled servicing that works around term times.

Data Centres

Data Centres

Downtime costs thousands per minute. Cooltherm's specialist chiller and precision cooling maintenance keeps your infrastructure at operating temperature around the clock — with rapid emergency response and full reporting on every visit.

Industrial & Manufacturing

Industrial & Manufacturing

Production lines don't stop, and neither do we. We maintain process cooling and HVAC systems across manufacturing and industrial sites, minimising unplanned downtime and keeping your operations running at full capacity.

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Case Study

Keeping Cool Heads – Chiller Maintenance and Coil Replacement at Cardiff University

An issue with one of the University of Cardiff CUBRIC Building's chillers was spotted during a routine maintenance visit. Within 5 days, the issue was fixed and the chiller set up to prevent a reccurence in the future. 

Read More

Our Accreditations

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Reasons to Choose a Service & Maintenance Contract

Full UK Coverage

Full UK Coverage

No matter where in the UK you are based, how many units you want covered, Cooltherm's team will be able to attend

24/7 Call-Out Cover

24/7 Call-Out Cover

Gain complete peace of mind that Cooltherm can attend your facility as soon as possible when an emergency occurs, no matter when

Regular scheduled servicing

Regular scheduled servicing

Planned servicing will reduce operational downtime as actions and measures can take place ahead of time to mitigate disruption

F-Gas Compliance

F-Gas Compliance

Cooltherm will ensure that your facility falls within F-Gas guidelines, preventing any unforeseen audit non-compliances

Turbocor Compressor Expertise

Turbocor Compressor Expertise

Cooltherm are uniquely placed to service and maintain equipment with the Turbocor Compressor as we deploy them in our Turbomiser chillers

Report of Completed Works

Report of Completed Works

Upon the completion of any visit, Cooltherm engineers will provide a thorough report on the works and checks completed

Latest Blogs

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The Hidden Cost of Emergency HVAC Callouts (And How to Avoid Them)

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Why Heat Pumps Are Becoming Essential for Education Buildings in the UK

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